In case of an emergency, the ability to interact with employees and students in dispersed locations may become increasingly important. Paul Smith’s College Information Technology Services department provides tools to continue communications and maintain productivity. Most of these resources require advance preparation, and we encourage you to learn how to use these resources before a situation requires you to work off-campus.
Non-Live Communication
- Use email.
- You can use the Outlook desktop app or web app. See the section titled “Productivity” below to learn how to download the desktop app or to access the webapp.
- How do I use Outlook more effectively?
Live Communication
- Teams
- Microsoft Teams is a collaboration app that helps your team stay organized and have conversations–all in one place. Watch the tutorial below for the basics and click “Learn More” beneath the video to explore even more
- Learn More
- Microsoft Teams is a collaboration app that helps your team stay organized and have conversations–all in one place. Watch the tutorial below for the basics and click “Learn More” beneath the video to explore even more
- Telephone
- Check the college website directory to find phone numbers of faculty and staff.
Productivity
- Microsoft Office and Office 365 Online
- Watch this tutorial to learn how to access Office 365 web apps (without installing the desktop versions).
- Watch this tutorial to learn how to install Office 365 on your home computer..
- Watch this tutorial to learn how to access Office 365 web apps (without installing the desktop versions).
If you are having trouble, please contact IT.
Remote File Access
- On your desktop, to map your drives on your remote machine:
- On your Windows computer, open “File Explorer” and copy this text into the location window:
-
net use "*" "https://webfiles.paulsmiths.edu/hcwebdav/" /savecred /persistent:yes
- Insert your PSC username and password and press Enter
- Access a web version of your network files by opening your web browser and navigating to https://webfiles.paulsmiths.edu
Phones
- Forward your phone by dialing *55136#*1491XXXXXXXXXX
- The XXXXXXXXXX should be your phone number including your local area code. For example, to forward your desk phone to cell phone number 518-123-4567, you would dial *55136#*14915181234567 from your desk phone.
- Stop forwarding your phone by dialing #14 from your desk phone.
- To get your campus phone voicemail sent to your email address, contact the IT Helpdesk by emailing helpdesk@paulsmiths.edu.